Acceptance of Terms

By utilizing this website, including placing any orders now or in the future, you consent to these Terms and Conditions. We encourage customer communication and understand the complexity of legal text. Should you have any inquiries, please contact us through the information available in the “Contact Us” section of our website.

Purchases and Privacy

When you purchase goods or services from Electriciteaa through electriciteaa.com, you acknowledge your agreement to these Terms and Conditions as well as to our Privacy Policy. Registering an email address with us enables us to send you important information such as order confirmations and updates about our services.

Marketing Communications

Creating an account or making a purchase does not automatically enroll you in promotional email communications. You may opt-in to receive such communications and have the right to opt-out at any time.

Ordering and Transactions

  1. Website Operation: Electriciteaa, and its affiliates (including EE V1 Management LTD), manage this website. All interactions and purchases made through electriciteaa.com are governed by these Terms and Conditions. We may modify these terms, and such modifications will apply to any subsequent use or order you make.
  2. Order Confirmation: Your order is confirmed either instantly on the website or via an email sent to the address you provide. A contractual purchase agreement is established at this point, subject to these Terms and Conditions.
  3. Subscription Purchases: Opting for a subscription requires a commitment to at least two payments: initially and 30 days after your first order. Subscription terms are specified on the product page and agreement is confirmed upon order placement.

Prices and Fees

  1. Pricing: Prices are as listed at the time of your order confirmation, except in cases of inadvertent errors, for which we are not liable. Changes to your order may affect promotional discounts. Discount codes does not apply to the quarterly or annual subscriptions.
  2. Delivery Charges: Delivery costs, which may vary by order value and location, will be explicitly stated during the order confirmation process. Free shipping over £75 only applies to mainland UK. Notably, orders to the UAE may incur a 5% customs fee.
  3. Address Accuracy: You are responsible for providing a correct delivery address. Incorrect address entries that result in returned parcels will attract an additional charge for re-delivery.

Payments

  1. Accepted Methods: Payments can be made via debit card, credit card, or PayPal, as listed on our website.
  2. Transaction Authorisation: We request payment authorisation from your card issuer at the point of order. Full payment is taken immediately, and orders are subject to cancellation if payment is declined or suspected to be fraudulent.

Delivery and Handling

  1. Delivery Details: Deliveries are made to the address specified in your order. Delivery times may vary, and we are not responsible for delays caused by factors outside our control. For UK orders placed before 20:00 on Monday-Friday we will do our best to dispatch them the same working day. Orders placed after 20:00 on Monday-Friday will be dispatched the next working day. All orders placed on a Saturday or Sunday will be dispatched the next working day. For orders to the UAE, delivery will take between 3-5 days.
  2. Limitations of Liability: Our responsibility for losses is limited to the purchase price of the goods you purchased and any direct damages.
  3. Force Majeure: We are not liable for any failure to perform our obligations where such failure results from any cause beyond our reasonable control (e.g., natural disasters, pandemics, unforeseen government actions).

Returns and Cancellations

  1. Order Cancellation: Changes to orders are not permissible post-confirmation. However, you have a 30-day window post-delivery to return items for a full refund.
  2. Subscription Management: Subscription orders can be canceled via your account management page until one business day before the next scheduled shipment.

Liability and Disputes

  1. Limitations: Our liability is primarily limited to the purchase price and delivery costs of your order.
  2. Governing Law: These Terms are governed by the laws of England and Wales, without regard to its conflict of law provisions.

General Provisons

  1. Privacy: Your privacy is critically important to us. Electriciteaa.com uses your personal information as outlined in our Privacy Policy, primarily to process transactions and enhance your customer experience.
  2. Intellectual Property: The content on Electriciteaa.com, including text, graphics, logos, and images, is the property of Electriciteaa and is protected by law. You may not use such content without permission.
  3. Governing Law: These Terms are governed by the laws of England and Wales.
  4. Amendments to the Terms: We reserve the right to modify these Terms at any time. Such modifications will be effective immediately upon posting.

For any queries or complaints, please email us at electricitea29@gmail.com. We strive to ensure your satisfaction with our products and services.

By using Electriciteaa.com, you acknowledge that you have read, understood, and agree to be bound by these Terms.